Returns and exchanges

Purchase returns and exchangable terms

Our Customer Service department has an after-purchase service available in order to solve any problems with our products or deliveries. We offer a fast and effective service to our customers.

You can return your purchase within 10 business days from the receipt of your order, by sending an email to  You’ll receive all the instructions to proceed.

You will have to attach the reference number of your purchase ticket.

Claims for non-germinated seeds will be accepted only when the seed bank accepts the return.