Purchase returns and exchangable terms
Our Customer Service department has an after-purchase service available in order to solve any problems with our products or deliveries. We offer a fast and effective service to our customers.
You can return your purchase within 10 business days from the receipt of your order, by sending an email to info@DrUnderground.com You’ll receive all the instructions to proceed.
You will have to attach the reference number of your purchase ticket.
Claims for non-germinated seeds will be accepted only when the seed bank accepts the return.